Terms Of Use
Welcome to Troopers Recovery Homes. These Terms of Use (“Terms”) govern participation in Troopers’ housing, recovery programming, and supportive services. By residing in our homes or engaging with our programs, residents, staff, volunteers, and visitors agree to follow these Terms. They are designed to maintain safety, structure, and compliance with the laws of New Mexico, including the New Mexico Administrative Code (Title 8, Behavioral Health and Medicaid requirements), the New Mexico Mental Health and Developmental Disabilities Code (NMSA 1978, Chapter 43), and applicable probation/parole standards.
Troopers is a nonprofit sober living and transitional housing program. We are not a hospital or inpatient facility, but we operate with the same commitment to accountability, recovery, and resident well-being expected under New Mexico’s behavioral health oversight laws.
1. Eligibility and Admission
Troopers provides housing and recovery support for individuals 18 years of age and older who are committed to living sober and actively working toward recovery. Admission is based on availability of space, clinical appropriateness, and willingness to participate in programming. Applicants may be referred by treatment centers, probation/parole officers, or community partners, and all must agree to abide by Troopers’ sober living standards.
Troopers reserves the right to deny admission if an applicant poses a safety risk, is unwilling to comply with sobriety and accountability requirements, or has demonstrated repeated noncompliance in prior placements. Admission is a program participation agreement, not a landlord-tenant lease under NMSA 47-8-1 et seq., and is governed by recovery housing standards.
2. Resident Responsibilities
Residents are expected to maintain sobriety at all times, follow all program rules, and actively engage in recovery and life-skills programming. This includes respecting nightly curfews, participating in group activities, and cooperating with staff directives. Residents are also responsible for maintaining their living space, contributing to household chores, and supporting a respectful, recovery-focused atmosphere for peers.
Failure to uphold these responsibilities undermines the stability of the home and the recovery of others. Troopers staff will provide guidance and support, but each resident must take personal responsibility for their actions and decisions as a condition of continued residence.
3. Prohibited Conduct
Certain behaviors are strictly forbidden to protect the safety and recovery environment of all residents. These include the possession, use, or distribution of alcohol, illicit drugs, or unapproved medications; acts of violence, threats, or intimidation; harassment or discrimination of any kind; and theft or destruction of property. Residents are also prohibited from possessing weapons or engaging in activities that endanger themselves or others.
Troopers enforces a zero-tolerance policy for behaviors that compromise the sober living environment. Violations may result in corrective action, suspension of privileges, or immediate discharge, and in cases involving illegal conduct, law enforcement will be notified as required under New Mexico law.
4. Programming and Services
Residents are required to attend structured daily programming, which may include life-skills classes, recovery groups, Intensive Outpatient Programming (IOP), and Substance Use Disorder (SUD) services. These activities are essential to building the independence and accountability expected in transitional housing and are tracked for compliance with NMAC 8.321.2 CCSS requirements.
Healthcare services may be provided directly by Troopers staff or through partnerships with licensed providers such as psychiatrists, therapists, primary care physicians, and nurses. Residents must participate in care coordination, follow through with treatment plans, and cooperate with referrals to partner agencies to ensure holistic support.
5. Housing Rules
Troopers provides safe, furnished housing that is drug- and alcohol-free. Residents must keep their rooms and shared spaces clean, respect quiet hours, and use facilities responsibly. Participation in household chores and respect for community spaces are part of learning responsibility and independence.
Curfews are strictly enforced, with doors closing at 10:00 PM unless prior approval is granted by staff for work, family, or medical obligations. Consistent violations of housing rules undermine the structure of the program and may result in sanctions or discharge. Troopers retains the right to reassign rooms as necessary for program needs, and housing privileges may be adjusted to support accountability.
6. Visitors and Community Standards
Visitors are welcome only with prior staff approval and must follow Troopers’ sobriety and conduct standards while on the property. Overnight guests are not permitted under any circumstances to protect the integrity of the recovery environment.
Residents are also representatives of Troopers when in the broader community. Conduct outside the home — including interactions with employers, probation/parole officers, or the public — must reflect a commitment to sobriety, accountability, and respect. Actions outside the home that threaten the reputation of Troopers or place the program at legal risk may result in corrective action.
7. Privacy and Confidentiality
Troopers protects resident information in compliance with HIPAA, NMSA Chapter 43 (Mental Health Code), and the New Mexico Data Breach Notification Act. All resident records are confidential and may only be shared with providers, probation/parole officers, or regulators as legally required.
Residents are also expected to respect one another’s confidentiality. Sharing the personal details, histories, or experiences of peers outside the home is strictly prohibited. Confidentiality ensures trust and creates a safe environment for all participants.
8. Probation and Parole Compliance
Many residents are involved with the Adult Probation and Parole Office (APPO). Troopers works closely with supervising officers to verify compliance with curfews, program attendance, and recovery progress. Residents are required to cooperate fully with these conditions as part of their eligibility for continued participation.
Failure to meet probation or parole requirements will be reported to the appropriate authority, as required by law. Troopers’ role is to support compliance, provide accountability, and help residents build trust with the justice system, while also protecting the integrity of the program.
9. Fees and Financial Responsibility
Troopers provides housing and structured programming at no cost to residents, removing financial barriers to recovery. However, residents are responsible for their own personal expenses, including clothing, cell phone bills, transportation, and personal shopping.
Our operations are supported by donations, grants, and nonprofit funding. Residents acknowledge that their participation data may be included (without personal identifiers) in reports to funders, Medicaid, or regulators as part of nonprofit accountability and compliance with New Mexico’s nonprofit laws.
10. Termination and Discharge
Residents may be discharged for repeated rule violations, undisclosed relapse, violence, or refusal to participate in required programming. Discharge decisions are guided by New Mexico behavioral health standards and prioritize the safety of the community.
Troopers strives to coordinate safe transitions whenever possible, including referrals to treatment centers, shelters, or other housing programs. Emergency discharges may occur when a resident poses an immediate threat to themselves or others, in which case law enforcement or emergency services may be notified.
11. Liability and Assumption of Risk
Troopers provides a supportive sober living environment, but recovery is ultimately the responsibility of the resident. While we provide structure, housing, and supportive programming, we cannot guarantee outcomes, prevent relapse, or eliminate all risks associated with recovery and community living.
By participating in the program, residents acknowledge that they assume personal responsibility for their recovery journey. Troopers is not liable for harm caused by a resident’s own conduct, failure to follow program rules, or unauthorized activities, except where liability is required by New Mexico nonprofit liability protections.
12. Governing Law
These Terms of Use are governed by the laws of the State of New Mexico, including the New Mexico Administrative Code (Title 8, Behavioral Health and Medicaid rules), NMSA Chapter 43 (Mental Health Code), and applicable probation/parole laws. Housing rules are informed by the New Mexico Uniform Owner-Resident Relations Act (NMSA 47-8-1 et seq.), though residency at Troopers is a program agreement, not a traditional rental lease.
13. Updates to Terms
Troopers may revise these Terms of Use at any time to reflect changes in New Mexico law, Medicaid regulations, or nonprofit governance standards. Residents will be notified of changes through posted updates in the home, updates to resident handbooks, and notices at community meetings.
14. Contact Information
For questions regarding these Terms of Use, residents and stakeholders may contact:
Troopers Program Director
Troopers Recovery Homes
Info@Troopers.ngo
