Consent to Use Info

This Consent to Use & Share Information explains how Troopers Recovery Homes may collect, use, and share information about residents, staff, volunteers, and donors. By visiting our website, contacting Troopers, or participating in any of our programs, you acknowledge and agree that Troopers may use and share your information in accordance with this policy.

Troopers operates as a New Mexico–based nonprofit transitional housing and recovery support program, and we comply with all applicable laws, including the Health Insurance Portability and Accountability Act (HIPAA), the New Mexico Mental Health and Developmental Disabilities Code (NMSA 1978, Chapter 43), the New Mexico Data Breach Notification Act, and the New Mexico Administrative Code (Title 8, Medicaid/Behavioral Health rules).

1. Purpose of Information Use

Troopers uses personal and health information only for purposes directly related to housing, recovery support, healthcare coordination, probation/parole compliance, and nonprofit accountability. Information may be used to track resident participation in life-skills or recovery programs, to coordinate medical and mental health services, to confirm probation or parole compliance, and to document outcomes for Medicaid or regulatory reporting. Donor and volunteer information may be used to process contributions, issue tax receipts, manage schedules, and maintain nonprofit transparency. Information will never be used for marketing, commercial gain, or purposes outside the mission of Troopers.

2. Information That May Be Shared

The types of information that may be shared include identifying information (such as name, age, or contact details), program participation records, attendance logs, probation/parole compliance data, and progress in life-skills or recovery programming. When healthcare providers are involved, medical or psychiatric records may be shared to coordinate treatment, always in compliance with HIPAA and NMSA Chapter 43 confidentiality standards. Donor information may include names and contribution histories, but public acknowledgment will only occur with explicit permission. Volunteer information may include contact details, schedules, and activity logs.

3. With Whom Information May Be Shared

Troopers shares information only with trusted and authorized partners. This includes licensed healthcare providers (psychiatrists, therapists, primary care physicians, nurses) for treatment coordination; probation and parole officers for compliance verification; and the New Mexico Human Services Department (HSD), Medicaid, and auditors for reporting and oversight under NMAC Title 8. Information may also be shared with community partner agencies, such as workforce programs, housing providers, or educational organizations, but only when such sharing is necessary to connect a resident with services. Donor and volunteer information may be shared with regulators or auditors to demonstrate nonprofit accountability, but never for marketing or sales purposes.

4. Limits on Information Sharing

Troopers will always follow the “minimum necessary” standard under HIPAA and NMAC 8.321.2. This means we only share the information strictly required for the stated purpose. For example, if a probation officer requests attendance verification, only attendance logs will be shared—not medical or psychiatric records. If a healthcare provider requests documentation, only treatment-related information will be disclosed. Troopers will never share entire files unless specifically required by law or court order.

5. Resident and Participant Rights

Under HIPAA and New Mexico law, individuals have the right to understand how their information is shared. Residents may request to limit or restrict certain types of disclosures, though restrictions cannot apply to legally required reporting. Residents also have the right to revoke consent for discretionary sharing at any time by notifying Troopers in writing, except where sharing has already occurred or is required by law. Donors and volunteers may request anonymity or removal from communication lists, and Troopers will honor those requests in compliance with the New Mexico Nonprofit Corporation Act.

6. Legal Exceptions

Troopers may be required to share information without prior consent in specific legal situations. These include compliance with court orders or subpoenas, emergencies involving imminent harm, mandated reporting of child or vulnerable adult abuse under New Mexico’s Abuse and Neglect statutes (NMSA 1978, Section 32A-4-3), and audits or investigations required by Medicaid, HSD, or other regulatory agencies. These exceptions are narrow and intended to protect residents and the broader community.

7. Confidentiality Safeguards

All information shared is protected under strict confidentiality safeguards. Physical records are stored securely in locked facilities. Digital records are encrypted and access is restricted to authorized staff only. Information disclosed to partner agencies or providers is transmitted through secure methods in compliance with HIPAA and the New Mexico Data Breach Notification Act. Troopers trains all staff on confidentiality standards and conducts regular audits to ensure compliance with both federal and state law.

8. Voluntary Participation and Acknowledgment

Participation in Troopers is voluntary, and by engaging with our housing or programming, you acknowledge that information will be used and shared in the ways described above. You also acknowledge that certain disclosures are mandatory under New Mexico law and cannot be restricted. By visiting the Troopers website, contacting Troopers staff, applying for admission, or participating in Troopers programs, you agree to this Consent to Use & Share Information. If you do not agree, you should refrain from engaging with Troopers services or resources.

9. Contact for Questions

For questions about how your information is used and shared, or to exercise your rights under HIPAA and New Mexico law, please contact:

Troopers Privacy Officer
Troopers Recovery Homes
Info@Troopers.ngo